ISO 9001:2015 Certification
Fletcher is pleased to announce that we have officially been awarded ISO 9001:2015 Certification for our Quality Management System. Our team has been working hard to fully align our already well established and successful processes and procedures with the ISO 9001:2015 standard accross the business, resulting in a successful audit conducted by the MCA (our selected Registrar) and certification within our planned timescale.
International Organisation for Standardisation (ISO) 9001:2015 is an internationally recognised standard for Quality Management Systems: the most updated standard of its kind. With a focus on quality management systems and performance, it assists companies in developing a management standard that aligns quality with their wider business strategy. The standard ensures a focus on risk-based thinking and accountability in all organisational process that helps to improve communication, efficiency and the implementation of continuous improvement.
Our achievement expands and fully validates our robust Quality Management System to guide and govern our operations. The certification is an important step in assuring that our customers continue to recieve the very best in quality and service. Fletcher can, with confidence, adhere a strong management commitment to all facets of the ISO 9001:2015 QMS.
We have elected to use the Maritime and Coastguard Agency’s QA Department as our Registrar for this certification. If you would like to find out more about the MCA and the ISO 9001:2015 certification please click on the Logo at the bottom of the page. If you have any questions with regards to Fletcher’s ISO 9001:2015 certification or would like to find out how it helps you, please contact our Operations Manager craig.ramsay@fletcher-group.com
"Fletcher's flexible and innovative approach to business and the professionalism of their crew has played an important role in helping us deliver a safe, reliable and cost-effective service to our clients. We look forward to building on this going forward as we continue to seek new and exciting opportunities in an exceptionally competitive marketplace."
Oilchart, 2016“[We would] like to thank you and the rest of the crew on the FS Aberdour for your assistance, positive attitude and total flexibility during the last 5/6 weeks since we started this Project. The communication has been invaluable with all the challenges that have faced us. Thank you very much for your assistance, you’re all a credit to your team on-board the FS Aberdour and also Fletcher Group.”
Centrica, June 2017“It was a pleasure to work with all of you, especially when the project is completed without any operation issue on the fluids / cement / waste management side. It was a great success to complete this.”
Perenco, August 2017“I cannot thank you enough for the work that you have done for us, all credit to you and your crew. I will be passing back some very positive comments. On behalf of both the Standard Princess and her crew and also the Standard Supplier, I appreciate all your help.”
Centrica, November 2017"[We] would like to take the opportunity to thank you and your Team for the level of support that you have given us with both vessels through this campaign. The vessel Masters and crews have been an absolute credit to your organisation and I would look forward to working with Fletcher Group again in the future if this is the manner in which you conduct your business.
I would like to wish you all every success and I am sure that we will work again in the not-too-distant future."
Ineos, July 2018It has been a please working with you! Thank you for your support the past few months and th flexible attitude of your crew. This was much appreciated by our team.
Allseas, February 2019