Privacy & Data Policy
GDPR PRIVACY NOTICE
This Privacy Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by Fletcher. We acknowledge and agree that any personal date of yours that we handle will be processed in accordance with all applicable data protection laws in force from time to time. Up until 25th May 2018, the Data Protection Act 1998 has applied. However the General Data Protection Regulations (“GDPR”) have now come into force, which has changed the law.
THE INFORMATION WE MAY COLLECT
The information we may collect, hold and process – for instance if you are applying for a position within Fletcher – is set out below:
Your Name
Your Address
Your Email Address
Your telephone numbers
Your CV/Work History
Any other Work related information you may provide, such as copies of your certificates for working onboard a vessel
Once you have been offered employment within Fletcher or onboard one of the Fletcher vessels, then additional information may be collected, held and processed – and you will be advised of these at the time.
VISITORS TO OUR WEBSITE
When someone visits www.fletcher-group.com we may use a third party such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
We do not make, and do not allow Google Analytics – or any other third party – to make, any attempt to find out the identities of those who visit our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain how we intend to do it.
HOW WE HOLD THE INFORMATION
All the personal data we have is stored on the Fletcher database in the UK or, in the case of the prospective employers for crews onboard Fletcher vessels, it will be stored within the EEA or by such country that provides at least an adequate form of protection of such information. The information you provide will be held securely by us whether the information is in electronic or physical format.
DISCLOSURE OF YOUR INFORMATION
For those employed by Fletcher, or who work onboard Fletcher vessels, then we may share your data with trusted third parties – such as HM Revenue & Customs, Pension Scheme Advisors and Providers etc.
WHAT IS THE LEGAL BASIS FOR PROCESSING THE INFORMATION
We will rely on your consent to process the information which is collected. Information and documentation to establish your right to work will be processed by us as we are legally obliged to do so.
YOUR RIGHTS
You currently have the right at any time to ask for a copy of the information about you that we hold. At this time we have the right to charge an administration fee for this service. When the GDPR comes into force, we will no longer have the right to charge a fee. If you would like to make a request for information, please email sheena.holland@fletcher-group.com. In addition to this right of access, when the GDPR comes into force, you will also have the following rights of erasure, and restriction of processing.
If you have provided us with your consent to process your data, for the purpose of your working onboard one of the Fletcher vessels, then you have the right to withdraw this at any time. In order to do so you should contact us by emailing sheena.holland@fletcher-group.com.
CONCERNS
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance, or direct to the Information Commissions Office at https:\\ico.org.uk\concerns\.
CONTACT
Please address any questions, comments and requests regarding our data processing practices to sheena.holland@fletcher-group.com – Sheena Holland – Personnel Director.
CHANGES TO THE PRIVACY NOTICE
This Privacy Notice may be changed by us at any time in order to comply with further requirements of the GDPR.
Cookies
What are Cookies?
Cookies are text files containing small amounts of information, often including a unique identifier, which are downloaded to your computer when you visit a website - if your browser preferences allow it. Cookies are then accessed by the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s computer.
How are cookies used on our website?
The cookies we use are there to allow you to perform the services you require and to assist us in providing a better website for our users. We do not use cookies to store information that identifies you as an individual. Details on cookies used are provided below. We encourage you to accept the cookies we serve. However, if you wish to restrict or block the cookies which are set by our or any other website, you can do this through your browser settings. Please see the ‘How to control and delete cookies’ section for more information.
Google Analytics
We use Google Analytics cookies to hold information about your visit to our site. This helps us better identify the use and popularity of our services and how successfully the website is functioning. If you do not wish us to do this, you can opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout. Alternatively you can delete/restrict the cookies as for any other cookie - see ‘How to control and delete cookies’ for more information.
Types of cookies
Session cookies are created temporarily when a user visits a website. Once the user leaves the site/closes the browser, the session cookie is deleted. A persistent cookie file remains on the user’s computer and is re-activated when the user visits the website that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.
Classification of cookies
The cookies on this website have additionally been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie Guide:
|
Category |
Description |
|
Strictly necessary cookies |
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. |
|
Performance cookies |
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous. |
|
Functionality cookies |
These cookies allow the website to remember choices you make [such as your username, language or the region you are in] and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. |
|
Targeting/advertising cookies |
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign. |
Cookies used on our website
|
Cookie Name |
Cookie Description |
Cookie Classification |
Cookie Behaviour |
|
PHPSESSID |
This cookie is part of the scripting language that runs our site, and allows information to be passed between pages as you navigate through the site. For instance, should you use the online booking enquiry form, if you need to go back and correct any information on the form, this cookie helps by ensuring you don't have to type in all the information again. This cookie does not store any personally identifiable information and is deleted when you close your browser. |
Strictly necessary cookie |
Session cookie - disappears when the user closes the browser. |
|
_utma |
Google Analytics. |
Performance cookie |
Persistent cookie, lasts for 2 years |
|
_utmb |
Google Analytics. |
Performance cookie |
Persistent cookie, lasts for 30 minutes |
|
_utmc |
Google Analytics. Used by Google Analytics to track exactly when a user leaves a site. |
Performance cookie |
Session cookie - disappears when the user closes the browser. |
|
_utmz |
Google Analytics. |
Performance cookie |
Persistent, lasts for 6 months. |
|
Cookieconfirmed |
We ask a question about if you’re happy for us to use cookies on our site. This cookie stores your answer to that question so that we don’t have to keep asking you it every time you visit. |
Strictly necessary cookie |
Persistent, lasts for 90 days. |
How to control and delete cookies
You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:
- Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
- Firefox: http://support.mozilla.org/en-US/kb/Cookies
- Internet Explorer: http://support.microsoft.com/kb/278835
- Safari 5 for Mac: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
- Opera: http://help.opera.com/Linux/10.50/en/cookies.html
Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.
N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.
Need more information?
If you have any questions or comments about our cookie policy, please contact us by emailing fletcher-group.com
"Fletcher's flexible and innovative approach to business and the professionalism of their crew has played an important role in helping us deliver a safe, reliable and cost-effective service to our clients. We look forward to building on this going forward as we continue to seek new and exciting opportunities in an exceptionally competitive marketplace."
“[We would] like to thank you and the rest of the crew on the FS Aberdour for your assistance, positive attitude and total flexibility during the last 5/6 weeks since we started this Project. The communication has been invaluable with all the challenges that have faced us. Thank you very much for your assistance, you’re all a credit to your team on-board the FS Aberdour and also Fletcher Group.”
“It was a pleasure to work with all of you, especially when the project is completed without any operation issue on the fluids / cement / waste management side. It was a great success to complete this.”
“I cannot thank you enough for the work that you have done for us, all credit to you and your crew. I will be passing back some very positive comments. On behalf of both the Standard Princess and her crew and also the Standard Supplier, I appreciate all your help.”
"[We] would like to take the opportunity to thank you and your Team for the level of support that you have given us with both vessels through this campaign. The vessel Masters and crews have been an absolute credit to your organisation and I would look forward to working with Fletcher Group again in the future if this is the manner in which you conduct your business.
I would like to wish you all every success and I am sure that we will work again in the not-too-distant future."
It has been a please working with you! Thank you for your support the past few months and th flexible attitude of your crew. This was much appreciated by our team.
"Fletcher's flexible and innovative approach to business and the professionalism of their crew has played an important role in helping us deliver a safe, reliable and cost-effective service to our clients. We look forward to building on this going forward as we continue to seek new and exciting opportunities in an exceptionally competitive marketplace."
Oilchart, 2016“[We would] like to thank you and the rest of the crew on the FS Aberdour for your assistance, positive attitude and total flexibility during the last 5/6 weeks since we started this Project. The communication has been invaluable with all the challenges that have faced us. Thank you very much for your assistance, you’re all a credit to your team on-board the FS Aberdour and also Fletcher Group.”
Centrica, June 2017“It was a pleasure to work with all of you, especially when the project is completed without any operation issue on the fluids / cement / waste management side. It was a great success to complete this.”
Perenco, August 2017“I cannot thank you enough for the work that you have done for us, all credit to you and your crew. I will be passing back some very positive comments. On behalf of both the Standard Princess and her crew and also the Standard Supplier, I appreciate all your help.”
Centrica, November 2017"[We] would like to take the opportunity to thank you and your Team for the level of support that you have given us with both vessels through this campaign. The vessel Masters and crews have been an absolute credit to your organisation and I would look forward to working with Fletcher Group again in the future if this is the manner in which you conduct your business.
I would like to wish you all every success and I am sure that we will work again in the not-too-distant future."
Ineos, July 2018It has been a please working with you! Thank you for your support the past few months and th flexible attitude of your crew. This was much appreciated by our team.
Allseas, February 2019